Privacy Policy

This Privacy Policy ("Policy") outlines how Onnovel manages, operates, and administers the Onnovel service ("Onnovel," "we," or "us" "our"), encompassing all affiliated websites, networks, applications, alongside any additional services offered by us where a link to this Policy is visible (collectively referred to as our "Service"). It details the practices concerning the collection, utilization, disclosure, and overall processing of personal information. "Personal information" means any information relating to an identified or identifiable individual. If you disagree with this policy, you should not use Onnovel.

Onnovel takes your privacy very seriously. Onnovel wants you to know how we use your personal information when you use our services. Therefore, we hope you will take the time to carefully read the following policy.

We collect and process basic information to operate our business and allow you to use our services. You can choose what information to provide, but in some cases, we need certain information that helps not only you use but also us provide services.

We collect or receive information in different ways, depending on your services and how you use them. Once you use our products or services, you acknowledge and agree to the current contents of the Privacy Policy and its possible updates.

1. Information You Provide to Onnovel

When you establish an account with Onnovel or choose to utilize any of our services voluntarily, we collect the information you provide, including:

1.1 Identity Information

It includes your email address, username, and login credentials used for account creation or signing in. Optional details like profile pictures, location, or additional personal information such as profile picture, user name, gender, age, etc., if added, are publicly visible to anyone visiting your profile. With the impending introduction of personalized home pages, these details might also be viewable to visitors unless you opt for privacy settings, which we will make available to ensure your visibility preference is respected.

1.2 Purchases and Transactions

When you make purchases or engage in other transactions, such as real commodity exchanges, within our platform, we will collect information about these purchases or transactions. This comprises your payment details, including order specifics from platforms like Google Play and Apple Store, along with distribution and contact particulars, namely your full name, country, state/province/region, city, street address, email, postal code, and telephone number. This information is utilized to verify transactions and facilitate logistics arrangements.

1.3 Your Usage Behavior

We gather data on how you interact with our platform, including types of activities engaged in, features utilized, operational actions performed, interactions with other accounts, as well as your online duration, frequency, and session lengths. This information enables us to optimize our product services and allow you to recognize products.

2. Information Collected from the Services You Use

We gather information pertaining to you and the devices you utilize to access our service, including but not limited to your computer, mobile phone, or tablet.

2.1 Device Information

We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). Onnovel may associate your device identifiers or phone number with your Onnovel user account.

2.2 Log Information

When you use our services or view content provided on the service, we may automatically gather and retain specific information within server logs. This may include:

  1. A record of your service usage activities, including your search inquiries, reading history, bookmarked content, and transaction records.
  2. Internet Protocol (IP) address.
  3. Information pertaining to device events, such as system crashes, operational activities, browser type, browser language, the date and time of your request, and referral URL.
  4. Cookies that have the potential to uniquely identify your browser or affiliate it with your Onnovel user account.

2.3 Location Data

When you use a location-enabled device, we may collect and process information about your approximate location, such as GPS signals emitted by mobile devices. Additionally, we may employ diverse technologies to ascertain an approximate location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers. This is done to facilitate advertising, analytics, or to protect access to content that is geo-locked due to regional licensing restrictions.

2.4 Unique Application Numbers

Some services incorporate a unique application number. This identifier, along with details regarding your installation (like the operating system type and the version of the application), may be transmitted to Onnovel during the installation, and uninstallation process, or whenever the service periodically communicates with our servers, particularly for automated or mandatory updates.

2.5 Local Storage

We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.

2.6 Cookies and Anonymous Identifiers

Upon visiting our services, we employ multiple technologies to gather and conserve data, and this may include sending one or more cookies or anonymous identifiers to your device. We also use cookies and anonymous identifiers when you interact with services we offer to our partners, such as advertising services or Onnovel features that may appear on other sites.

3. Information from Third Parties

Certain users or visitors might opt to link their Onnovel account or register anew via external third-party applications, such as Facebook or Google. If you choose to connect your account to a third-party application, Onnovel may receive information from that application and use it as part of providing our services to you. For example:

Profile Establishment and Verification

When you initiate a Onnovel account via Facebook or Google, we acquire your email address, profile picture, and other publicly visible profile details. This information is subsequently employed to generate your Onnovel profile and facilitate future login authentications.

4. Explanation of Permissions Obtained

4.1. Permissions Related to Phone Device

Retrieve Device Configuration: We gather your device identifier to facilitate data synchronization upon logging in.

Access Location Information: Collecting your location, so that we can recommend the local content to you.

4.2. Permissions Pertaining to Other Device Functions

WiFi State Access: Allows the app to view the state of your WiFi connection.

Internet Access (android.permission.INTERNET): Grants the application permission to connect to the internet.

Read Device Information (android.permission.READ_PHONE_STATE): Enables the app to retrieve basic device details.

5. Utilization of Your Information

Our methods for collecting, utilizing, and processing your information, as outlined in this policy, are founded upon several legal grounds. These foundations encompass:

  1. The essential requirement to furnish you with our services or fulfill the contractual obligations stipulated within our Terms of Service;
  2. Fulfilling a legal requirement, engaging in or defending against legal proceedings, or adhering to a court mandate;
  3. When you have granted permission for processing, with the option to withdraw your consent at any time;
  4. You have explicitly made the information public.

We may utilize information about you for several objectives, including but not limited to:

5.1 Providing and Improving Our Services

  1. Providing, maintaining, and improving our services, encompassing the particular Onnovel functionalities you opt to utilize.
  2. Tailoring your platform experience to your preferences.
  3. Innovating novel products, services, and features.
  4. Determining whether the services or specific content are available in your country.
  5. Documenting and presenting your past transaction history.
  6. Measuring, tracking, and analyzing usage trends related to your use or the performance of our Services.

5.2 Communicate with You About Our Services

  1. To send you information you request from us or that we think you may find useful, such as updates or changes to our services.
  2. To collect feedback about our services.
  3. To contact you to resolve disputes, provide assistance, or notify you of changes to our policies or terms.

5.3 Service Providers

Onnovel partners with third-party companies and service providers (such as payment processors and analytics providers) to help us provide or improve our Services. These third parties have limited access to your information and may only use the information you provide to perform specific tasks on our behalf.

6. Aggregated Information

Aggregated information may be used to analyze performance or otherwise improve our services, but this information will be aggregated and anonymized so that personal information is not revealed.

6.1 We May Share Information About You As Follows:

  1. Obtain Your Consent

    We will share personal information with companies, organizations, or individuals outside Onnovel when we have your consent, such as at your direction or when you authorize a third-party application to access your information.

  2. With Our Affiliates

    We provide information to our affiliates or other trusted businesses or individuals to process it for us, such as accounting for advertising revenue programs, following our instructions, and subject to our privacy policy and any other appropriate confidentiality and security measures.

  3. With Third Parties

    In connection with providing, maintaining, or improving our Services, including service providers who access your information to perform services on our behalf (such as transaction processing and fraud prevention), or third parties who conduct advertising campaigns, special offers, or other activities on our behalf or in connection with our services. Please note that when you use third-party websites or services, their own terms and privacy policies will govern your use of those websites or services.

  4. Safety and Legal Compliance

    If we have a benevolent belief, it is to obtain, use, preserve, or disclose the information that is reasonably necessary to:

    1. To satisfy any applicable law, regulation, legal process, or enforceable governmental request.
    2. Enforce applicable Terms of Service, including investigation of potential violations.
    3. Detect, prevent, or otherwise resolve fraud, security, or technical issues.
    4. Protect against harm to the rights, property, or safety of Onnovel, our users, or the public as required or permitted by law.

7. Aggregated and Anonymous Information

We may share aggregated, non-personally identifiable information publicly with our partners (such as publishers, advertisers, or affiliated sites). For example, we may share information publicly to show general usage trends for our Services.

8. Business Transfer and Company Change

If Onnovel is involved in a merger, acquisition, or asset sale, we will continue to ensure the confidentiality of any personal information and provide notice to affected users before personal data is transferred or becomes subject to a different privacy policy.

Third-Party Service Provider

Our Privacy Policy applies to all services provided by Onnovel, except for services that have separate privacy policies that do not contain this Privacy Policy. We use third-party service providers primarily to provide advertising and analytics services. In addition, some members or visitors may connect to external third-party websites or services (such as Facebook and Google) to register for an Onnovel account to facilitate certain activities such as sharing. Examples of our third-party service providers include:

  1. Google

    We use the Google Sign-in SDK to allow you to sign up for an Onnovel account and log in. We use Google Analytics to understand how our Services perform and how you use them. We also use Google AdMob to serve some of the ads on Onnovel.

  2. Facebook

    We use the Facebook Login SDK to allow you to register for an Onnovel account and log in. We sometimes use Facebook to market our services. We also use the Facebook Audience Network to run some ads on Onnovel. Learn how Facebook uses your information.

  3. Firebase

    Firebase's invitation feature helps us track the information you share in order to record your rewards. The Auth function accesses the Google login module, allowing you to register or log in to an account through Google. The Crashlytics function tracks bug information generated during your use of the app so that we can improve our services and products.

We collect your action log events through Firebase and Facebook so that we can improve our services and products.

Your Choice

People have different personal privacy concerns. Our goal is to be clear about what information we collect so that you can make meaningful choices about how it is used. Here are some choices related to personal privacy:

  1. You may provide and edit certain information in your public profile by editing your profile.
  2. Many of our services allow you to choose to share information with others. Keep in mind that when you share information publicly, it may be indexed by search engines like Google or Bing.
  3. Please be aware that any personal information you choose to share in public spaces (such as comments or profile walls) may be read, collected, or used by others, or may be used to send you unsolicited messages. You are responsible for the personal information you choose to post in public through the Services.
  4. If your personal information is incorrect, we strive to provide you with a quick way to update or delete your information - unless we need to retain it for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

9. How to Cancel Your Account?

You can request the deletion of your data at any time by contacting us via the Help & Feedback. Once your account is deleted, we will no longer provide you with any products or services. We will delete your personal data upon your request, unless otherwise required by law. We will help you delete your account data and delete your payment records for unlocked chapters. If you permanently delete your account, you will not be able to reactivate your account, nor can you retrieve your reading, consumption, and unlocking records, including the balance of recharge coins.

Safety

Your personal information is important, and protecting that information is important to us. We take reasonable steps to protect Onnovel and our users from unauthorized access, alteration, any breach or loss of information held by us, including administrative, technical, and physical safeguards.

Your account information is password protected. Please be sure to choose your password carefully and keep your password and device secure, such as logging out after using the Services, to prevent unauthorized access to your account and information.

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once received. Here are some of the security measures we take:

  1. We review our information collection, storage, and processing practices, including physical security measures to protect against unauthorized system access.
  2. We restrict access to personal information to Onnovel employees, contractors, and agents who need to know that information to process it for us and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

10. Changes to This Policy

Our privacy policy may change at any time. We will not reduce your rights under this privacy policy without your express consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

We regularly review our compliance with our privacy policy. When we receive a formal written complaint, we will contact the complainant to follow up. We cooperate with the appropriate supervisory authorities, including local data protection authorities, to resolve any complaints about the transfer of personal data that we cannot resolve directly with the user.